in Europe

Vacancy: Knowledge Manager, Regional Office in Budapest (closed)


Tdh Regional Office in Budapest is looking for a Knowledge Manager


Start date: August 2019

Contract: One year, full-time employment contract, renewable

Salary: Ranging HUF 650.000 – 700.000 gross depending on skills and experience

Location: Budapest, Hungary

Deadline for receiving applications: 23rd of June 2019.

Applications are reviewed on a rolling basis. Early applications are highly encouraged.

Tdh reserves the right to close this vacancy early if sufficient applications are received.

Priority will be given to candidates legally eligible to work in EU.


Terre des hommes (Tdh) is the leading Swiss child relief agency. Founded in 1960, we are committed to improving the lives of millions of the world's most vulnerable children. Through our innovative protection and health projects, we provide assistance to over three million children and their families in almost forty countries each year. In Europe, Tdh intervenes directly in 7 countries, relying on teams based in Budapest, Albania, Greece, Kosovo, Romania, Moldova and Ukraine. Working closely with partners, Tdh intervenes indirectly in 16 other countries. The Regional Office in Budapest has been operating since 2006.

Child Protection Hub develops a strong European community of practice and innovation among stakeholders who are contributing directly to the development and delivery of child protection services (professionals, academics, decision makers, experts, users). The project strategically articulates 3 types of interventions (knowledge management, capacity building and advocacy) around a regional network of professionals and agencies, supported by an online platform.

Child Protection Hub enables networking and professional cooperation among stakeholders in European countries. It increases opportunities for upgrading knowledge and skills and generates a process of continuous improvement of practices through training, peer-to-peer exchange, an online library or resources available in 8 languages.

The project is led by Terre des hommes’ Regional Office in Budapest and benefits from strong partners in 9 countries. The project was launched in January 2015. Today  the Child Protection Hub  has 5,000 members, a library of 22,000 resources, 5 online courses and 70 webinars organised.


The Knowledge Manager is responsible to ensure knowledge management, communication and learning activities at the level of Tdh Regional Office and on specific projects (particularly the Child Protection Hub, but also BRIDGE, TRAM, AWAY, PROMISE). There are following main aspects of work included in the role: Knowledge Management, Communication, Learning, Child Protection Hub management and development and Innovation.


  • Contribute to the overall strategic development of the Child Protection Hub – including its expansion to new geographic territories, new thematic issues and regular design updates.
  • Provide expertise on learning and knowledge management to Tdh regional projects; contribute to knowledge management globally in close coordination with global Knowledge Manager based  in Lausanne.
  • Manage the production of e-learning courses on the ChildHub Academy, including conceptualisation, contracting, quality control, testing, translation and adaptation.
  • Develop and review processed information from publications, research, etc. and make them user friendly (infographics, summaries, animated videos, etc.).
  • Promote Child Protection Hub to a wide audience in the region, oversee and develop all communication materials.
  • Contribute to drafting new project proposals and donor reports.
  • Maintain existing and develop new partnerships with networks, academia, NGOs, etc.
  • Liaise between Disruptive Innovation Unit, Digital Transformation Expert and Regional Office in order to create links and support the coherence of the innovations on all the levels.
  • Manage webinars and other online events, including promoting the events, identifying the topics, liaising with the speakers and moderating the events. Supervise the work of the Webinar Coordinator and Content Creator.
  • Ensure Child Protection Hub has an up-to-date look and feel, with focus on well presented, quality information in multiple languages.
  • Manage editorial work for coordinate the work of the editorial team and translators, manage the editorial calendar and newsletters. 


  • Relevant university degree (Adult Learning, Social Sciences, Communication or similar) from an accredited educational institution;
  • 5+ years of experience in managing websites and coordinating editorial teams;
  • 5+ years of experience as a learning practitioner, with a solid understanding in adult pedagogy, including experience with development of online courses and webinars;
  • Knowledge in child protection, child rights, migration, justice or development aid preferred;
  • Up-to-date and extensive knowledge of technological trends in learning and knowledge management;
  • Innovative attitude;
  • Experience in coordinating work with team members located in several countries;
  • Interest in VR;
  • Self-motivated, with skills to support and advise others;
  • Able to manage high volume of work flow efficiently with minimal supervision;
  • Strong interpersonal skills and ability to build effective relationships at all levels of the organization;
  • Excellent communication skills; high proficiency in spoken and written English. Knowledge of an East European language is an asset but not a requirement (Serbian/Croatian/Bosnian; Albanian; Russian; Ukrainian; Bulgarian; Romanian).
  • Attention to detail


Qualified applicants are encouraged to submit their applications following THIS LINK.