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La Strada Moldova is operating the 116111 Child Helpline in Moldova

2014-07-01

On 1 June, the Moldovan Ministry of Labour, Social Protection and Family, *contracted La Strada Moldova to operate the 24-hour national toll-free Child Helplin*e, 116111. The Helpline collaborates with similar services in the European Union.
The helpline will provide psychological counselling to at-risk children, as well as to parents and child caretakers in difficult situations and requiring professional support and assistance.
This is the first time that a state institution in Moldova has delegated the provision of a social service to an NGO. „The state needs the partnership with civil society in order to achieve commendable success in implementing such a mechanism on prevention and combating violence and various forms of child abuse”, said Valentina Buliga, Minister of Labour, Social Protection and Family. Ms. Buliga also expressed her hopes that this is only the beginning of a successful long-lasting collaboration with NGOs, which have proved their competence in the provision of social services to vulnerable groups.
In addition to the new Child Helpline, La Strada Moldova also operates a hotline for safe migration and human trafficking, one for support to victims of domestic violence and a website for child safety online.
The article has been re-published from La Strada’s Newsletter